At this time, no returns or refunds will be accepted.

However, if your book arrives damaged, please contact me within 3 business days of receiving your order. I will gladly assist you with a replacement.

Shipping Policy

Thank you for choosing to purchase our book! Our shipping policy ensures that your book arrives safely and promptly. Please read the following details carefully.

Shipping Method
We use USPS Media Mail rates to provide an economical shipping option for our books. This service is designed specifically for educational materials and ensures the safe delivery of your book.

Shipping Timeframes

• Orders will be processed and shipped within 2 business days of receiving payment. Except for pre-orders. 
• USPS Media Mail typically takes 2-10 business days for delivery, depending on the destination. However, please be aware that delivery times may vary due to factors beyond our control.

Shipping Costs

• Shipping costs will be calculated based on the USPS Media Mail rates and added to your total at checkout.
• Any additional fees, such as taxes or customs charges for international orders, will be the buyer's responsibility.

Tracking Information

• Once your order has shipped, you will receive a confirmation email with tracking information.
• Use the tracking number provided to monitor the progress of your shipment.

Missing or Damaged Items

• If your book arrives damaged or is lost in transit, please contact us within 10 business days of the expected delivery date.
• We will work with USPS to investigate the issue and, if necessary, send a replacement or issue a refund.

Contact Information
If you have any questions or need further assistance regarding shipping, feel free to reach out to me at [ info@jamyesmith.com ].